Chat­bot TOBi lernt dank kün­stlich­er Intel­li­genz täglich dazu und unter­stützt die Mitar­beit­er im Voda­fone-Kun­denser­vice seit Ende April 2018. Vodafone's customer-facing chatbot, TOBi. I cookie ci aiutano a rendere migliori i nostri servizi, utilizziamo cookie tecnici e di profilazione. Du bist Pri­vatkunde und hast Fra­gen an den Kun­denser­vice von Voda­fone? The chatbot, which is powered by artificial intelligence, has been introduced to improve customer queries and response time. Disponibile sull'app My Vodafone, WhatsApp, Alexa, 190, Facebook Messenger e sul sito Vodafone. La conversazione con TOBi WhatsApp è a pagamento? This page remains functional without JavaScript, however, to see and use this page as it is meant to appear and be used, please use a JavaScript enabled browser. She said “TOBi is now on WhatsApp, which means when customers reach us on our WhatsApp, they get to interact with TOBi who will quickly attempt to address their challenges.”. According to her, WhatsApp forms 23% of the digital assisted channel contacts, and is the second highest traffic channel, which means TOBi will also serve as a concierge offering 24/7 support to Vodafone customers. Aggiungi poi il numero di TOBi tra i contatti della rubrica del tuo smartphone oppure clicca il link: tobi.it/whatsapp So geht’s: WhatsApp-Kundenservice bei Vodafone. In alternativa, da canale mobile, puoi cliccare il seguente link per iniziare subito la conversazione con TOBi: tobi.it/whatsapp. Chat to TOBi online Download the app The chatbot, which is powered by artificial intelligence, has been introduced to improve customer queries and response time. Techgh24 tells you what’s new in tech and science in Ghana and elsewhere, why it matters, how it works and what you need. La conversazione con TOBi non è a pagamento. Assicurati di aver scaricatol'app di WhatsApp da App Store o Play Store, Apri questo linkper iniziarela conversazione con TOBi, Per iniziare a parlare con TOBi, l’assistente digitale di Vodafone da canale WhatsApp assicurati prima di aver scaricato l’applicazione da App Store o Play Store.Aggiungi poi il numero di TOBi tra i contatti della rubrica del tuo smartphone oppure clicca il link: tobi.it/whatsapp, Per aggiungere il numero di TOBi WhatsApp basta inserire tra i contatti della rubrica del tuo smartphone il numero +39 3499190190. TOBi, Vodafone’s friendly digital assistant is now available on the Telco’s customer care WhatsApp number 0501 000 300. So, whether customers speak to TOBi in WhatsApp, in Alexa or inside the My Vodafone app, TOBi can do the same things and have the same conversation with them. Hier sind nun auch Dokumente möglich. TOBi as an emotionally responsive assistant – including facial-emotion recognition; TOBi as a digital Shopping assistant – including WhatsApp integration; Here is how the TOBi Hackathon happened! Er kann schon 20 Prozent aller Anfra­gen allein lösen – und wenn er mal nicht weit­er­weiß, dann ruft er automa­tisch einen men­schlichen Kol­le­gen … Vodafone… © Copyright 2021 Vodafone Italia S.p.A. - Partita IVA 08539010010 - REA: 974956. An intensive 24-hours of ideation, development, and pitching started with the formation of teams by Vodafone. We can cite several of these industry-leading products, campaigns and initiatives,” she boasted. Our leadership in introducing new and modern trends in technology and digitalization is unquestionable. Save my name, email, and website in this browser for the next time I comment. To enhance customer requests and response time, the chatbot, which is operated by artificial intelligence, was introduced. TOBi, Vodafone’s friendly digital assistant is now available on the Telco’s customer care WhatsApp number 0501 000 300. A chatbot is … UPDATED with IPSoft's comments on "full-time equivalent employee reductions." Contact your support team “I am also excited to add that TOBi is now able to respond to queries in ‘Pidgin English’, which will be of great benefit to a section of our customers,” she said. When you happen to chat the Vodafone WhatsApp number 0501000300, you are going to be chatting with a bot. Vodafone Ghana says its digital assistant TOBi is now available on its customer care WhatsApp number 0501 000 300. Come faccio ad attivare TOBi su WhatsApp? Click here to register a Security Token.. Having trouble registering? Afterward, that data is incredibly helpful to agents in solving customer concerns — … Come posso aggiungere tra i miei contatti il numero di TOBi WhatsApp? Alles klar, dann greif zu Deinem Smart­phone und wäh­le fol­gende Num­mer: 0172 1217212. The chatbot, which is powered by artificial intelligence, has been … Ahora puedes consultar a TOBi a través de WhatsApp desde tu línea prepago.. Añade a tu agenda de contactos el número 607 100 100 y comunícate con TOBi de forma coloquial.La primera vez que inicias una conversación, te solicita que aceptes las condiciones generales de uso. Ms. Mensah-Poku assured customers of Vodafone’s commitment to live up to its standards of excellence in all interactions and across all touchpoints. Vodafone Ghana, the first communication network to introduce Chatbot (TOBi) into their web app to help customers resolve issues faster has taken their chatbot to the WhatsApp platform. Die Hot­line ist in Deutsch­land für Dich kosten­los. TOBi is designed to provide 24-hour assistance to customers on products, services and enquiries. Vodafone’s virtual agent TOBi helped handle account queries on WhatsApp by asking customers a series of initial questions before transferring them to a live service representative. The chatbot, which is powered by artificial intelligence, has been introduced to improve customer queries and response time. TOBi ist unser ChatBot. Your browser either doesnt support JavaScript or you have it turned off. “Unveiling of TOBi is certainly a proud moment for us – it further demonstrates our relentless obsession with our customers – to continue to provide them with the tools necessary to make their lives easier and progressive. Evidently, our passion and drive for innovation has once again been demonstrated and brought to life,” she said. Kunden können chatten, um ihre Fragen rund um die kompletten Produkt- und Tarifwelten aus Internet, Mobilfunk, Festnetz und Fernsehen zu stellen. Si, puoi parlare con TOBi da canale WhatsApp anche all’estero secondo le condizioni contrattuali per l’utilizzo dei dati sottoscritte con il proprio operatore telefonico. Per parlare con TOBi da canale WhatsApp è tuttavia necessario essere collegati ad una connessione Wi-Fi oppure avere un piano telefonico dati attivo. As a simple example, if a customer would like to make a top up payment on their account, they can say to TOBi … Ab heute können Vodafone-Kunden neben SMS und dem Apple Business Chat auch über WhatsApp mit dem Unternehmen kommunizieren. This page uses JavaScript. When you happen to chat the Vodafone WhatsApp number 0501000300, you are going to be chatting with a bot. TOBi, Vodafone’s friendly digital assistant is now available on the telco’s customer care WhatsApp number 0501 000 300. Oct 28, 2020 - Sponsored Vodafone Ghana, the first communication network to introduce Chatbot (TOBi) into their web app to help customers resolve issues faster has taken their chatbot to the WhatsApp platform. TOBi, Vodafone’s friendly digital assistant is now available on the Telco’s customer care WhatsApp number 0501 000 300. Enter a Security Token when you connect from external network. Internet&Telefon ab 19,99€ GigaTV ab 4,99€ Mobilfunk ab 4,99€ Se TOBi non avesse tutte le informazioni per risponderti ti metterà in contatto con un operatore, al telefono o in chat. TOBi is dedicated and is available to help 24/7, no matter where you are! Sign-in with your Windows Account. TOBi, Vodafone’s friendly digital assistant is now available on the telco’s customer care WhatsApp number 0501 000 300. TOBi, Vodafone’s friendly digital assistant is now available on the Telco’s customer care WhatsApp number 0501 000 300. The chatbot is powered … The aim of the chatbot is to reduce call volumes to the experience centre. 2 talking about this. “At Vodafone, Innovation, creativity and digital are embedded in all we do. It has been trained to perform basic customer care functions with a vision to improve its abilities with time. She further revealed that Vodafone has introduced new features on TOBi to respond to customers queries in Pidgin English and within the shortest period. Image via Vodafone. Il consumo dei dati è legato al piano sottoscritto e dipende dalle condizioni del proprio operatore. TOBi is … Er unterstützt mit seiner künstlichen Intelligenz den Vodafone-Kundenservice. You have entered an incorrect email address! Ein Jahr intelligenter Bot TOBi: Lernen im Fragentakt; Seine Klassenzimmer: WhatsApp, SMS, Apple Business Chat und Facebook Messenger; Seine Fächer: Sales-Anfragen, Neuverträge und Vertragsverlängerungen; Sein Zwischenzeugnis: 20% aller Anliegen löst TOBi schon selbst As a simple example, if a customer would like to make a top up payment on their account, they can say to TOBi “I’d like to make a payment”. TOBi is designed to provide 24-hour assistance to customers on products, services and enquiries. 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An der Tele­fon-Hot­line von Voda­fone begrüßt Dich schon seit April 2018 der dig­i­tale Concierge TOBi. Angela Mensah-Poku said this during her visit to the Vodafone Retail Shop at Cantonments to interact with some customers as part of Customers Care Month Celebration.
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